Cookie Policy
This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalised services. We are committed to transparency regarding data collection practices and compliance with Indian data protection regulations, including the Information Technology Act, 2000. Last updated: January 19, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website or use our gaming applications. These files contain information about your browsing behaviour, preferences, and login credentials. Beyond traditional cookies, we also utilise similar technologies including web beacons, pixel tags, local storage objects, and session identifiers to track user interactions and optimise platform performance. These technologies work collectively to create a seamless and secure gaming environment for all our players across India and internationally.
When you access our platform, your device automatically receives and stores cookies that enable us to recognise your previous visits, maintain your gaming sessions, and deliver customised content. These technologies are industry-standard practices employed by responsible gaming operators to ensure regulatory compliance and player protection. Understanding how these tools function helps you make informed decisions about your privacy preferences while enjoying our comprehensive range of slot games, table games, and live dealer experiences.
Types of Cookies We Use
Our platform implements four primary categories of cookies, each serving distinct functions in delivering our gaming services. The following table provides comprehensive details about each cookie type, including their specific purposes, duration of storage, and operational importance to our platform.
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Enable core platform functionality including login authentication, payment processing, responsible gaming tools activation, and fraud detection mechanisms | Session-based or persistent (up to 2 years) | Session tokens, authentication identifiers, CSRF protection |
| Functional Cookies | Remember user preferences including language selection, game history, betting limits, notification settings, and account customisation options | Up to 12 months | Language preferences, theme selections, game bookmarks |
| Analytical Cookies | Collect aggregated data regarding platform usage patterns, user engagement metrics, game performance analytics, and technical troubleshooting information | Up to 24 months | Google Analytics, user session tracking, page performance metrics |
| Marketing Cookies | Enable targeted promotional campaigns, affiliate tracking, conversion monitoring, and personalised advertising across partner platforms | Up to 13 months | Ad impression tracking, conversion pixels, campaign identifiers |
Why We Use Cookies in Gaming Operations
Cookies serve critical functions in maintaining a secure, efficient, and user-friendly gaming platform. Essential cookies enable us to verify your identity, process financial transactions securely, implement responsible gambling controls, and detect suspicious activities that may indicate fraud or problem gambling patterns. Without these cookies, we cannot provide basic platform functionality or maintain the security standards required by Indian gaming regulators and international compliance bodies.
Functional cookies enhance your personal gaming experience by remembering your preferences, maintaining your watchlist of favourite games, and restoring your customised dashboard settings across multiple sessions. Analytical cookies help us understand how different player segments interact with our platform, identify technical issues affecting user experience, and optimise our gaming library based on genuine player feedback. Marketing cookies enable us to deliver relevant promotional offers suited to your interests while respecting frequency caps and personal preferences you have established in your account settings.
Your Cookie Preference Controls
We provide comprehensive tools allowing you to manage cookie preferences according to your comfort level. Upon your first visit, a consent banner appears enabling you to accept all cookies, reject non-essential cookies, or customise individual cookie categories. Your preferences are stored and respected across all subsequent visits to our platform. You can modify these preferences at any time through your account settings under the Privacy and Cookies section.
The following options are available for managing your cookie experience:
- Accept All Cookies – Enables complete platform functionality including personalised recommendations and targeted promotions
- Reject Non-Essential Cookies – Maintains only security-critical cookies while limiting analytical and marketing tracking
- Customise Settings – Allows granular control over each cookie category while preserving essential cookies for platform security
- Clear All Cookies – Removes stored cookies from your device (note: you may need to re-authenticate)
- Withdraw Consent – Revoke previously granted permissions at any time through account preferences
Managing Cookies Through Your Web Browser
Beyond our platform-level controls, your web browser provides native cookie management functionality. Most modern browsers allow you to view stored cookies, delete specific cookies, block cookies from particular domains, and configure automatic cookie deletion upon browser closure. However, restricting essential cookies may impair your ability to access gaming features, process withdrawals, or verify account ownership during login procedures.
Detailed instructions for popular browsers include the following steps:
- Google Chrome – Settings → Privacy and Security → Cookies and other site data → Manage all cookies and site data
- Mozilla Firefox – Settings → Privacy & Security → Cookies and Site Data → Manage Exceptions
- Apple Safari – Preferences → Privacy → Cookies and Website Data → Manage Website Data
- Microsoft Edge – Settings → Privacy, Search, and Services → Clear Browsing Data → Cookies and Other Site Data
- Opera Browser – Settings → Advanced → Cookies → Manage All Cookies
Data Protection and Regulatory Compliance
All cookie data collected through our platform is processed in accordance with the Information Technology Act, 2000, and the Information Technology Rules, 2000. We implement robust encryption protocols protecting transmitted data from unauthorised interception. Cookie data is stored on secure servers with restricted access limited to authorised personnel and automated systems requiring such information for platform operations. We do not sell personal information extracted from cookies to third-party marketers; however, aggregated, anonymised analytics may be shared with service providers supporting platform development and regulatory reporting.
Our platform implements Data Processing Agreements with all third-party cookie service providers ensuring compliance with established privacy standards. Regular security audits verify that cookie handling procedures meet international best practices. If you reside in jurisdictions offering enhanced privacy protections, we apply equivalent safeguards to your data regardless of your location.
Your Rights and Contact Information
You retain full rights regarding your personal data processed through cookies, including the right to access, correct, delete, or port information held about you. You may also request restrictions on processing or lodge objections to specific uses of your data. To exercise these rights or file privacy-related complaints, contact our Data Protection Officer at [email protected] or submit formal requests through your account settings.
We maintain a complaint redressal mechanism addressing privacy concerns within fourteen business days of receipt. If you believe our cookie practices violate applicable regulations, you may escalate complaints to the Ministry of Electronics and Information Technology’s Cyber Grievance Cell or pursue remedies through applicable legal channels in your jurisdiction.